AI Customer Service Representative to Support Your Customer Care Team

Our AI solution for customer support can answer thousands of queries across multiple
languages all at once so that your customer support team can focus on the more important tickets.
No more missed queries or bad customer support reviews.

Top Features of
AI Customer Support Software

AI Voice Support That Never Sleeps

Our customer support automation software offers advanced natural language processing handling multiple customer inquiries simultaneously, offering 24/7 multilingual support with real-time sentiment analysis and automatic escalation to human agents when needed.

Smart Call Resolution & Learning

Our AI customer service platform leverages past interaction data to provide personalized solutions, while continuously learning from new conversations to improve response accuracy and reduce resolution time.

Seamless Integration & Analytics

Our AI customer support software integrates effortlessly with your CRM while providing detailed analytics on call patterns, customer satisfaction metrics, and AI performance insights for continuous service optimization.

Use Cases of Our
Customer Service AI Assistant

Round-The-Clock Service

  • Our AI customer service representative is available 24/7, ensuring that none of your customers go unheard even outside of human working hours.

Personalized Conversations

  • With our AI-powered customer support, personalized and human-like conversations can be done on autopilot, since our AI model understands and reciprocates emotions.

CRM Integrations

  • Our customer service AI software directly integrates with your CRM to provide real-time and accurate information to customers on every single call, ensuring high support quality.

What Makes ContactSwing Different

Industry-Specific AI

Our AI customer service solutions are not restricted industry-wise and understand complex queries in Real Estate, Restaurants, Car Dealerships, IT Staffing, Healthcare Staffing, and more.

Intelligent Interaction

Our AI customer service agent books appointments, transfers calls to human agents upon escalation and performs after-call actions like sending emails and texts to confirm support and gather feedback.

Smart Automation

With our AI-powered customer service, you can streamline support operations with no-code workflows, and manage support data via direct integration with your CRM.

Emotional Intelligence

Our AI customer service platform can detect and respond to caller emotions for a more engaging and empathetic customer service experience.

Comprehensive Analytics

Our platform also provides real-time insights with call analytics, searchable transcripts, and recordings. Each AI interaction is fully available to understand customer emotions and deal with escalation.

Multi-Channel Campaigns

Our customer service AI platform can answer queries and handle support requests in multiple languages while handling thousands of queries at once. We ensure your support team is never overloaded.

Pricing Details of Our AI Voice Assistance

 Early Adapter Offers Available

Monthly billing
Yearly Billing (Save 45%)
Starter
Experience the power of AI-driven communication at no cost.

$25

No Discount
Black Friday Sale
50 Minutes
Get Started
Recommended for
Curious professionals looking to test AI capabilities in their field.
Free includes:
2  Assistants
2  Knowledge Base
2  Workflows
5 Actions
Onboarding Setup
Individual
45% OFF
Elevate your personal communication with AI assistance. 

$190/Mo*

$340
Black Friday Sale 45% off
1000 Minutes
Get Started
Recommended for
Independent agents or owners seeking to enhance client interactions and manage inquiries efficiently.
Everything on Free, plus:
$0.08/Min Additional Cost
5  Knowledge Base
5 Assistants
5 Workflows
Campaigns
Team
45% OFF
Empower your growing team with coordinated AI communication support.

$350/Mo*

$630
Black Friday Sale 45% off
2500 Minutes
Get Started
Recommended for
Small teams seeking to grow their business, streamline operations and improve customer service.
Everything on  Individual, plus:
10 Assistants
10  Knowledge Base
10 Actions
3 Team members
Dedicated Support Manager
Business
45% OFF
 Unleash the full potential of AI communication for your entire organization. 

$690/Mo*

$1250
Black Friday Sale 45% off
4500 Minutes
Get Started
Recommended for
Large organizations requiring comprehensive, scalable AI solutions to manage high volumes of customer interactions and candidate communications.
Everything on Team, plus:
30 Assistants
30  Knowledge Base
30 Actions
30 Team members
30 Workflows
Starter
Experience the power of AI-driven communication at no cost. 

$25

No Discount
Black Friday Sale
50 Minutes
Get Started
Recommended for
Curious professionals looking to test AI capabilities in their field.
Free includes:
2  Workflows
5 Actions
Onboarding Setup
Individual
40% OFF
Elevate your personal communication with AI assistance.

$200/Mo*

$340
Black Friday Sale 40% off
1000 Minutes
Get Started
Recommended for
Independent agents or owners seeking to enhance client interactions and manage inquiries efficiently.
Everything on Free, plus:
$0.08/Min Additional Cost
5  Assistants
5  Workflows
Campaigns
Team
40% OFF
Empower your growing team with coordinated AI communication support. 

$375/Mo*

$630
Black Friday Sale 40% off
2500 Minutes
Get Started
Recommended for
Small teams seeking to grow their business, streamline operations and improve customer service.
Everything on Individual, plus:
10 Assistants
10 Actions
3 Team members
Dedicated Support Manager
Business
40% OFF
Unleash the full potential of AI communication for your entire organization.

$750/Mo*

$1250
Black Friday Sale 40% off
4500 Minutes
Get Started
Recommended for
Large organizations requiring comprehensive, scalable AI solutions to manage high volumes of customer interactions and candidate communications.
Everything on Team, plus:
30 Assistants
30 Actions
30 Team members
30 Workflows
INTEGRATIONS

Connect ContactSwing with the software
you use every day

Experience ContactSwing Live

Calendly Widget

ContactSwing Early Adopter Program

What You’ll Get
  • Priority access to cutting-edge AI
  • Special price lock in for 2 years
  • Direct input into feature development
  • Dedicated support from our founding team
  • Recognition as an industry innovator
How It Works
  • Select your industry below
  • Complete the form
  • Get set up in less than 30 minutes
Benefits
  • Bi-monthly feedback sessions (30 minutes each)
  • Openness to testing new features
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Support

Frequently asked questions

Everything you need to know about the product and billing.
What tasks can an AI customer service representative assist with?
Our AI customer service representative can assist human support teams by solving customer queries, taking information from customers and escalating only important issues, providing information to customers from the CRM, etc.
How does AI improve the efficiency of customer service teams?
With our AI customer service solution, customer service teams can provide support 24/7 and in multiple languages. They also get to prioritize focusing on the more important tickets while our AI handles support operations in their place. It also follows up and takes feedback to improve and ensure adequate resolution.
Is the AI customer service rep available 24/7 for support?
Yes, ContactSwing’s AI customer service representative is available 24/7 so that your business can provide round-the-clock support.
Can AI customer service representatives handle complex queries?
Yes, our AI platform for customer service has access to real-time customer data via CRM integrations, empowering it to solve complex queries. For anything it can’t handle, it gathers details for the human agents to work on, ensuring no ticket gets unresolved. tomer Service Representative, it will gather details for your agents to call the customers back.
How does the AI ensure smooth human handoff when required?
The transcripts and analytics of all interactions made by our AI customer service agent are available for the human agents to use, ensuring proper handoff.
Does the AI support voice, chat, and email customer interactions?
Yes, our customer service AI supports voice, chat, and email customer interactions, ensuring you are holistically covered in the customer support aspect.
How customizable is the AI customer service representative?
Our AI customer service platform is highly customizable and is fully no-code, ensuring easy customization, development of workflows, etc.

Does the AI solution integrate with customer service platforms?
Yes, Our AI solution for customer service integrates with many customer service platforms and is designed to become a smoothly functioning part of your existing tech stack.
Can AI representatives learn and improve over time?
Yes, our AI customer representative can learn and improve over time based on customer interactions and supporting data, ensuring that your customer support quality keeps increasing.
How does AI ensure customer data privacy and compliance?
ContactSwing ensures that strict data management guidelines are followed and data never leaves designated stores. HIPAA guidelines are adhered to for customer data.

 Gain an Unfair Advantage in Your Industry

Timely response makes all the difference between closing a deal and losing it to the competition.
ContactSwing ensures you're always available, giving you the edge in a competitive landscape.
Join Early Adopter Program
At ContactSwing, we're on a mission to transform critical business-to-consumer interactions across industries, making them more efficient, transparent, and satisfying for everyone involved.
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