Your Smartest AI SMS Agent for Business

Create engaging, intelligent two-way text conversations without lifting a finger.
Contactswing's AI SMS Agent lets you automate customer communication, streamline support, and respond instantly around the clock.

Start boosting your engagement today.

What is Contactswing AI SMS Agent?

The Contactswing AI SMS Agent is an intelligent, automated texting software designed to help businesses respond to customers instantly via SMS. It acts like a smart virtual assistant that never sleeps, handling everything from basic FAQs to lead nurturing and escalation.
ai customer service representative

Key Capabilities

  • 24/7 automated SMS support
  • Smart FAQ and instant replies
  • Escalation to human agents when needed
ai powered customer service

Benefits

  • Faster response times
  • Reduced support workload
  • Enhanced customer experience
  • Cost-effective customer engagement

How Contactswing AI SMS Agent Works

Setting up your AI SMS Agent is as simple as sending a text. Let’s have a look at the steps below:
1

Purchase a Dedicated Number

No external SMS provider needed — manage numbers in Contactswing.

2

Train Your AI Agent

Upload FAQs and support content, and set your bot’s tone.

3

Set Up Workflows

Drag and drop to define logic flows, triggers, and auto-replies.

4

Test with Real SMS

Simulate customer interactions and fine-tune replies before launch.

5

Launch & Monitor

Go live, monitor performance, and optimize with analytics.

Key Features & Benefits

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AI Agent Builder & Customization

  • Visual builder for workflows, automated replies, and bulk messaging
  • Train AI with your unique data
  • Customize tone of voice (formal, friendly, professional)

Phone Number & Extension Management

  • Instantly purchase SMS numbers
  • Manage extensions from a single dashboard

Automated & Bulk Messaging

  • Send automated messages and campaigns
  • Enable real-time two-way conversations

Seamless Integration & Setup

  • Zero technical knowledge needed
  • Smooth onboarding with visual setup

Analytics & Optimization

  • Access conversation data and response metrics
  • Improve AI logic using performance insights

Use Cases & Industry Applications

Real Estate

  • Instantly reply to property inquiries
  • Schedule viewing appointments automatically

    E-commerce

    • Send order confirmations, delivery updates, and promotions

      Customer Support

      • Auto-handle FAQs and escalate complex queries

        Healthcare & Wellness

        • Confirm appointments and send reminders

          How to Create Contactswing SMS AI Agent

          Easy Setup & User-Friendly Interface

          Create powerful SMS workflows in minutes using Contactswing’s intuitive interface.
          • Drag-and-drop visual builder
          • Quick number purchase and configuration
          • Friendly for non-tech teams

          Testing & Launch Process

          Before going live, simulate real scenarios to ensure your AI SMS Agent is ready.
          • Send a test SMS to verify accuracy and tone
          • Adjust responses and workflows as needed
          • Go live and engage customers instantly

          Pricing Plans Overview

          Whether you're just starting or scaling fast, we have a plan for you.
          • Basic: Perfect for small teams and startups
          • Professional: For growing businesses needing advanced customization
          • Enterprise: High-volume SMS, integrations, and premium support
          INTEGRATIONS

          Connect ContactSwing with the software
          you use every day

          ContactSwing Early Adopter Program

          What You’ll Get
          • Priority access to cutting-edge AI
          • Special price lock in for 2 years
          • Direct input into feature development
          • Dedicated support from our founding team
          • Recognition as an industry innovator
          How It Works
          • Select your industry below
          • Complete the form
          • Get set up in less than 30 minutes
          Benefits
          • Bi-monthly feedback sessions (30 minutes each)
          • Openness to testing new features
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          Support

          Frequently asked questions

          Everything you need to know about the product and billing.
          What is an AI SMS Agent?
          An AI SMS Agent automates text message conversations to engage, support, and inform customers without human intervention.
          How does Contactswing AI SMS Agent work?
          It uses AI and natural language processing to understand and respond to customer queries over SMS in real time.
          Do I need an external SMS provider?
          Nope! Contactswing lets you purchase and manage SMS numbers directly.
          Can I customize the AI agent’s responses and tone?
          Yes! You control the tone, language, and message structure.
          How do I purchase a phone number?
          Just go to your Contactswing dashboard and choose your number and extension.
          Can I test my AI SMS Agent before launch?
          Absolutely. You can simulate messages to ensure everything works smoothly.
          What industries benefit the most?
          Real estate, e-commerce, healthcare, customer support, logistics, and more.
          How is data privacy handled?
           We’re fully GDPR-compliant and follow industry best practices.

           Start Automating Conversations Today

          Let your business text smarter, not harder.

          Boost engagement, reduce response time, and scale communication instantly with Contactswing’s AI SMS Agent.
          Create Your AI SMS Agent Now
          At ContactSwing, we're on a mission to transform critical business-to-consumer interactions across industries, making them more efficient, transparent, and satisfying for everyone involved.
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