Your Smartest WhatsApp AI Agent to Automate Customer Engagement

Automate sales, support, and CRM workflows using AI-powered two-way conversations on WhatsApp

Product Overview

Contactswing’s WhatsApp AI Agent helps businesses automate and scale personalized customer conversations through smart two-way messaging. Built on the official WhatsApp Business API, it enables everything from lead capture to support resolution, all on autopilot.

Conversational AI

Human-like chat powered by NLP

CRM Sync

Automatically update and track leads, tickets, and activities

Smart Automation:

Prebuilt and custom workflows for support and sales

Lead & Ticket Management

 Route conversations, capture info, and escalate as needed

Why Use a WhatsApp AI Agent?

Still replying manually to WhatsApp messages? It’s time to let AI take over the routine while you focus on growth.

Respond 24/7

Instant, intelligent replies around the clock

Capture & Nurture Leads

Start conversations and auto-qualify prospects

Build Personalized Journeys

Dynamic responses based on behavior

Integrate with Your Stack

CRMs, helpdesks, ecomm platforms – all in sync

Improve Support Experience

 Shorter response times, happier customers

Use Cases & Industry Applications

Customer Service

  • Handle FAQs with AI
  • Escalate complex queries to live agents
  • Auto-assign tickets

    E-commerce

    • Send order updates, delivery alerts
    • Recover abandoned carts with auto-reminders
    • Share offers and coupon codes

      Sales & Marketing

      • Capture leads with conversational flows
      • Automate drip campaigns and upsells
      • Broadcast promotions in bulk

        Support & Verifications

        • Send OTPs or secure links
        • Smart routing for issues
        • Confirm identity or bookings with ease

          Core Features Breakdownt

          AI Chatbot Builder

          Create powerful flows using a drag-and-drop builder. No code needed.

          Dynamic Product Catalogs

          Showcase products directly inside chats with images, prices, and CTAs.

           Smart Routing & Escalation

          Auto-assign queries to the right agent or department.

           CRM & Helpdesk Integration

          Connect with Salesforce, Zoho, HubSpot, Zendesk, and more.

           Conversation Analytics

          Track messages, conversions, CSAT, and improve performance.

           Rich Media Messaging

          Use carousels, CTAs, videos, documents, and more in conversations.

          How It Works

          Here’s how you can go live in days, not weeks
          1

          Connect to WhatsApp Business API

          We help you get verified and onboarded easily.

          2

          Upload FAQs, Products, and Business Info

          Let AI learn from your data and personalize responses.

          3

          Set Automation Rules & Triggers

          Build flows for different use cases — from lead gen to support.

          4

          Test & Launch

          Run internal tests, tweak the flow, and go live with confidence.

          Integration Capabilities

          Contactswing connects seamlessly with your tools:

          CRM

          Salesforce, HubSpot, Zoho

          Marketing Automation

          Mailchimp, Zapier

          Support Systems

          Freshdesk, Zendesk

          Unified data, smoother operations, better engagement — all in one platform.

          Keywords: whatsapp crm integration, WhatsApp ticketing system, WhatsApp automation platform

          Benefits for Your Business

          2.5X

          More Leads Converted

          70%+

          Customer Queries Automated

          60%

          Lower Turnaround Time (TAT)

          40%

          Higher CSAT Scores

          You focus on scaling. We handle the conversations.

          Pricing & Plans

          Startup Plan

          Get started with core features

          Growth Plan

          More users, advanced automations

          Enterprise Plan

          High-volume messaging, SLAs, and integrations

          INTEGRATIONS

          Connect ContactSwing with the software
          you use every day

          Customer Success Stories

          “We cut our response time by 80% and closed 3X more leads — all thanks to Contactswing’s WhatsApp AI Agent. It's like having a supercharged sales assistant 24/7!”

          — Rajeev K., Director, EcomXpress

          “Our support team went from overwhelmed to totally in control. The auto-routing + AI chatbot combo is pure magic — we’ve never handled queries this smoothly before!”

          — Priya S., Head of Customer Experience, FinNow

          ContactSwing Early Adopter Program

          What You’ll Get
          • Priority access to cutting-edge AI
          • Special price lock in for 2 years
          • Direct input into feature development
          • Dedicated support from our founding team
          • Recognition as an industry innovator
          How It Works
          • Select your industry below
          • Complete the form
          • Get set up in less than 30 minutes
          Benefits
          • Bi-monthly feedback sessions (30 minutes each)
          • Openness to testing new features
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          Support

          Frequently asked questions

          Everything you need to know about the product and billing.
          How is this different from the WhatsApp Business app?
          Contactswing is built on WhatsApp Business API, which allows automation, CRM sync, and multi-agent access — something the basic app doesn’t offer.
          Is WhatsApp AI Agent secure and GDPR-compliant?
          Yes, we follow best security practices and are fully GDPR-compliant.
          Can I integrate it with my existing CRM?
          Absolutely. We support integrations with all major CRMs and helpdesks.
          Can I customize workflows?
          Yes! You can tailor messaging flows, tones, rules, and triggers using our visual builder.
          At ContactSwing, we're on a mission to transform critical business-to-consumer interactions across industries, making them more efficient, transparent, and satisfying for everyone involved.
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          1001 S Dairy Ashford Rd
          #120, Houston, TX 77077,
          U.S.A.
          +1 (281) 709-6004
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