Frequently Asked Questions (Recruitment)
Explore answers to common questions about Recruitment
1. What's the biggest bottleneck in candidate screening?
Most recruiting teams spend 60-70% of their time on initial phone screens that could be automated. The real value is in relationship-building and closing candidates, not asking the same qualifying questions repeatedly.
2. How does ContactSwing handle candidate screening calls?
It conducts initial phone screens 24/7, asking about experience, availability, salary expectations, and job fit. Qualified candidates get scheduled for the next steps while your recruiters focus on final interviews and offers.
3. Can it schedule interviews with both candidates and hiring managers?
Yes. ContactSwing checks candidate availability, coordinates with your team's calendar, sends confirmations, and handles rescheduling requests. No more calendar ping-pong over email.
4. What if a candidate has questions about the role?
The system answers standard questions about requirements, benefits, timeline, and next steps. Questions requiring judgment or negotiation get routed to your team with full context from the conversation.
5. Does this work for high-volume hiring campaigns?
That's exactly what it's built for. When you need to fill 20 call centre positions or 50 warehouse roles, ContactSwing can screen hundreds of applicants simultaneously instead of your team dialing one by one.
6. Can I customize screening questions for different roles?
Completely. Each job posting can have unique qualifying questions, knockout criteria, and workflows based on the specific position and requirements.