Your 24/7 AI Concierge — Always Ready, Always Personal
Our AI Concierge handles reservations, follow-ups, and special requests instantly. Customers love the fast, personal service — and we’ve saved hundreds of staff hours each month.
Every Customer Wants VIP Treatment — Now You Can Give It to All of Them.
Your team can’t be everywhere at once. Calls get missed, emails go unanswered, and customers leave feeling undervalued.
With ContactSwing’s AI Concierge, every customer gets a personal assistant — available anytime, anywhere.
100% Availability, Zero Wait Times
Respond instantly to inquiries about reservations, product info, service availability, or special requests. The AI Concierge can book appointments, recommend options, send confirmations, and escalate to a live agent when needed.
The result? Smoother experiences, happier customers, and stronger loyalty.
From First Greeting to Last “Thank You” — All in One Seamless Experience
Your AI Concierge manages the entire journey:
- Greets and qualifies visitors
- Provides recommendations
- Handles bookings and payments
- Sends reminders and follow-ups
- Collects post-service feedback
All without missing a beat — or a customer.
Deliver Smarter Service with Data-Driven Insights
Track customer interactions, measure response times, and identify service gaps with built-in analytics.
A/B test greetings, recommendations, and follow-up strategies to optimize the experience over time.
How to Use ContactSwing’s AI Concierge
Customize Your Concierge
Set conversation flows for greetings, bookings, recommendations, and FAQs. Train it with your brand’s tone and service style.
Integrate with Your Systems
Connect your booking software, CRM, and payment gateway so your concierge can manage tasks end-to-end.
Test & Launch Instantly
Run sample conversations to confirm smooth performance, then activate your concierge to start delivering VIP service immediately.