Frequently Asked Questions (AI WhatsApp Agent)

WhatsApp is the preferred communication channel in many countries and demographics. It supports rich media (images, PDFs, voice notes), read receipts, and is free for international messaging. If your customers are already on WhatsApp, meet them there.

Yes. It works with WhatsApp Business API to manage conversations, send notifications, share product catalogs, and even process orders. The AI maintains conversation history and context across multiple interactions.

Absolutely. The AI can detect the customer's language and respond appropriately, making it ideal for businesses serving diverse communities or operating internationally.

E-commerce, hospitality, healthcare, and service businesses where customers need to share images (damaged products, symptoms, property photos) or documents (insurance cards, contracts) benefit tremendously from WhatsApp's multimedia capabilities.

Yes. The AI handles routine inquiries and transactions, but seamlessly transfers to your team when conversations require human judgment or empathy. Customers can also request human assistance at any time.