Frequently Asked Questions (AI Concierge)

An AI concierge provides personalized assistance to guests or customers, handling requests, answering questions, and coordinating services. Hotels, property management companies, luxury retail, and membership organizations use it to deliver high-touch service at scale.

Yes. ContactSwing can book spa appointments, make restaurant reservations, arrange transportation, provide local recommendations, and coordinate special requests. It acts like a dedicated concierge available 24/7 for every guest.

Absolutely. It answers tenant questions, schedules maintenance, provides building information, handles visitor access, and coordinates move-ins and move-outs. This reduces call volume to your property management office dramatically.

Very. The AI remembers guest preferences, past interactions, and special occasions. It can proactively offer relevant suggestions and anticipate needs based on previous visits or requests.

Yes. This is especially valuable for hotels and businesses serving international clientele. The AI detects the guest's language and responds appropriately, providing consistent service regardless of language barriers.