Frequently Asked Questions (AI HR Solutions)

Explore answers to common questions about AI HR Solutions

1. What HR tasks can AI handle?

Initial candidate screening, interview scheduling, answering applicant questions about roles and benefits, onboarding reminders, employee check-ins, policy questions, and benefits enrollment assistance. It reduces administrative burden on your HR team significantly.

2. Can it conduct phone screens for job candidates?

Yes. ContactSwing asks qualifying questions about experience, salary expectations, availability, and job requirements. It ranks candidates and forwards qualified applicants to your recruiting team with detailed notes.

3. How does it handle sensitive employee questions?

The AI answers routine questions about policies, benefits, and procedures. Sensitive topics like complaints, conflicts, or personal issues are immediately routed to human HR staff. You control what the AI handles versus escalates.

4. Does it work for onboarding new employees?

Absolutely. It can guide new hires through paperwork, answer questions about first-day logistics, remind them about required documents, and check in during their first weeks. This ensures consistent onboarding experiences.

5. Can it help with employee retention?

ContactSwing can conduct regular check-ins with employees, gauge satisfaction, identify concerns early, and alert HR to potential retention risks. Proactive outreach helps you address issues before employees start looking elsewhere.