Your 24/7 AI Concierge — Always Ready, Always Personal

From first contact to final booking, delight customers with an AI-powered concierge that answers instantly, remembers preferences, and delivers a seamless experience — no code required.
Roll out the red carpet for every customer — without lifting a finger.
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Our AI Concierge handles reservations, follow-ups, and special requests instantly. Customers love the fast, personal service — and we’ve saved hundreds of staff hours each month.

Neeraja Patel
CEO and Co-Founder, Layers

 Every Customer Wants VIP Treatment — Now You Can Give It to All of Them.

Your team can’t be everywhere at once. Calls get missed, emails go unanswered, and customers leave feeling undervalued.
With ContactSwing’s AI Concierge, every customer gets a personal assistant — available anytime, anywhere.
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100% Availability, Zero Wait Times

Respond instantly to inquiries about reservations, product info, service availability, or special requests. The AI Concierge can book appointments, recommend options, send confirmations, and escalate to a live agent when needed.

The result? Smoother experiences, happier customers, and stronger loyalty.

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From First Greeting to Last “Thank You” — All in One Seamless Experience

Your AI Concierge manages the entire journey:

  • Greets and qualifies visitors
  • Provides recommendations
  • Handles bookings and payments
  • Sends reminders and follow-ups
  • Collects post-service feedback

All without missing a beat — or a customer.

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Deliver Smarter Service with Data-Driven Insights

Track customer interactions, measure response times, and identify service gaps with built-in analytics.

A/B test greetings, recommendations, and follow-up strategies to optimize the experience over time.

How to Use ContactSwing’s AI Concierge

Customize Your Concierge

Set conversation flows for greetings, bookings, recommendations, and FAQs. Train it with your brand’s tone and service style.
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Integrate with Your Systems

Connect your booking software, CRM, and payment gateway so your concierge can manage tasks end-to-end.
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Test & Launch Instantly

Run sample conversations to confirm smooth performance, then activate your concierge to start delivering VIP service immediately.
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Frequently asked questions

Everything you need to know about the product and billing.
What is an AI Concierge?
 A virtual assistant that handles customer interactions, bookings, and requests — providing instant, personalized service 24/7.
How does it work?
It uses AI to understand requests, provide answers, and complete tasks — seamlessly integrated with your systems.
Can I customize the tone and style?
Yes, you can make it formal, casual, or branded to match your customer experience.
Which industries benefit most?
Hospitality, events, retail, healthcare, real estate, and luxury services.
Does it work on multiple channels?
Yes — web chat, SMS, WhatsApp, and more.
How is data privacy handled?
We follow enterprise-grade compliance and encryption standards.

Deliver VIP Service — 24/7, Effortlessly

With ContactSwing’s AI Concierge, every customer feels like your most important one.
 Set it up in minutes and start delighting customers instantly.